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Solutions: Agency Services

Digital Impact offers a comprehensive suite of agency services that has been designed to improve the performance of your online direct marketing programs. Our experienced teams of professionals apply proven methodologies and innovative technologies to heighten the success and increase the ROI of your online direct marketing programs.



Here are the value-added services we offer:

  Strategy & Analytics
Our Strategists take a "big picture" approach to improving the effectiveness of your online direct marketing communications. We draw on our deep expertise, unique industry perspective, and comprehensive methodology to create exhaustive and fully accountable solutions for each client's unique marketing situation. Combined with our PhD Data Scientists' rich and insightful reporting and analyses services, we are able to answer, measure and quickly respond to the critical questions that enable optimization of your communications across all marketing channels.

Strategic Services
• Assessment
• Communication Plan/Framework
• Refinement & Evolution

Strategic Services Data Sheet (PDF: 164kb)


Advanced Analytics
• Reporting
• Statistical Modeling
• Interpretation & Insights

Advanced Analytics Data Sheet (PDF: 164kb)


Creative Services
  Our award-winning design team combines traditional media knowledge with the new media experience gained through 500 online campaigns resulting in messages that drive customer response and integrate seamlessly with your offline marketing efforts.

Design & Copywriting
• Email
• Web Pages
• Interactive Ads
• Integrated Campaigns

Creative Services Data Sheet (PDF: 1.5mb)


Web Development 
  Leverage DI's technology and expertise to create Web-based marketing programs that help grow and update your customer list, immediately disseminate customer data to create more relevant communications Ü on and offline, and deliver fast and actionable results. From Sweepstakes that encourage customer loyalty through interactive tools that engage their minds and their pocketbooks, we help convert your prospects to customers, and keep your customers coming back for more.

Customer Profile & Data Capture
• Subscription Management
• Customer Profiling
• Surveys and Polls
• Customer Care Interface

Customer Profile Data Sheet (PDF: 201kb)


Customer Activation
• Sweepstake
• Coupons
• Viral Marketing
• Interactivity Options

Customer Activation Data Sheet (PDF: 244kb)


Data Management 
Integrate and leverage the value of your data across marketing channels with Digital Impact's deep set of Data Management solutions. From introducing your online marketing programs to your offline customers -- to reducing attrition from your online email programs, our teams help you strategize the right methods and data sets to accomplish your unique goals.

List Enhancement
• Email Append
• Reverse Append
• Email Recapture
• Data Overlay

List Optimization
• Email Change of Address
• List Hygiene
• List Standardization

Data Integration
• Database Strategy and Design
• Merge/Purge
• Data Transfer
• File conversion and integration


IMPACT Enhanced Solutions
Improve the efficiency and effectiveness of your Customer Marketing programs through integrated service and technology enhancements.

• 1:1 Personalization
• System Integration

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Strategy & Analytics

Creative Services

Web Development

Data Management

Enhanced Solutions

Acquisition Services